Join Our Team

Senior Account Executive

Responsibilities

• Qualifying & Self-generating leads and new business
• Meeting or exceeding sales goals within specified sectors
• Managing sales information using HubSpot platform
• Establishing industry relationships and asking for referrals with key sector influencers
• Networking with other trades and friends to acquire leads, introductions and close business
• Presenting to prospective clients, landlords and influencers
• Learning about sector specific product and presenting compelling product solutions to customers
• Determining proper pricing for potential clients at quote stage based on competitive factors
• Negotiating contracts with customers and vendors
• Working with internal marketing to help create industry impactful tools and strategies to differentiate you and Benhar Office
• Learning and knowing our process to be able to double check the quality and accuracy of quotes | orders
• Working with the Benhar and Herman Miller teams and resources team to manage your business, your team and knowing when to delegate
• Maintaining and increasing your clients, prospects and influencer relationships

Qualification

• Impactful relationships within and understanding of the key needs and drivers within the Real Estate and Furniture Industry
• An understanding of the Furniture Industry sales process and dynamics
• A commitment to excellent customer service
• Superb Interpersonal skills, including the ability to quickly build rapport with both customers and suppliers
• A powerful work ethic and perseverance
• Highly self-motivated and ambitious in achieving goals
• Tons of energy, passion, compassion and enthusiasm
• Should possess the skill to work both on a team and also perform independently
• Exceptional Closing Skills and Openness to further improvement
• Will be organized with information and have excellent time management skills

Required

• Bachelor’s Degree
• Minimum 5 years’ sales experience in Commercial Furniture or related industries
• Demonstrated ability to utilize and leverage Technology tools and CRM platform
  
  Draw Against Commission

Project Manager

Responsibilities

• Coordinate all phases of a project through construction including budgeting, scheduling, planning, development and execution. Act as the point of contact for the client, architect, designer, and general contractor throughout the duration of a project.
• Maintain relationships with client, architect, owner’s rep and any other person on the client’s team.
• Meet all deadlines throughout the project
• Quarterback your team (Admin, Design, manufacturers) from the beginning of the process to the end
• Provide weekly status reports on the progress of the order
• Supply and update the Punchlist at the end of the installation and finish strong
• Define, monitor and maintain control of the scope of work and services for the project including project schedules, work plan and attending project meetings.
• Conduct surveys, site verifications, inventories and other services related to obtaining accurate information to analyze client/project needs.
• Maintain current knowledge of developments and trends in the contract furniture industry with related products, applications, design concepts, work styles and building codes.
• Ability to read and understand construction drawings, furniture specification plans, and other architectural drawings.
• Ability to create budgets on Virtual Library.
• Supports selling efforts by consulting with clients and providing product solutions and design options.

Qualifications

• 5-10 years of relevant experience including experience with corporate office clients.
• Experienced in all phases of project management, construction documentation production, programming, space planning, furniture specifications, and materials and finishes.
• Familiarity with Core and CAP 20/20 preferred.
• Knowledge or expertise in systems furniture preferred.
• Herman Miller knowledge preferred.
• Commitment to enhance the customer experience.
• Excellent interpersonal communication skills.
• Must have the ability to lead a team
• Ability to prioritize a “to do list” for your team and yourself
• Ability to stay focused and meet deadlines in an environment of fluctuating priorities.
• Strong detail orientation and organizational skills.
  
  

  Salary $80,000 - $125,000 a year

Account Manager

Responsibilities 

• Assist the Sales Team and Project Managers as needed with budget creations, customer qualification and product selections.
• Possibly working on certain assigned accounts
• Maintain relationships with client, architect, owner’s rep and any other person on the client’s team.
• Meet all deadlines throughout the project
• Provide weekly status reports on the progress of the order
• Prepare quotes and orders.
• Specify product and review plans with design.
• Plan, coordinate and oversee all tasks, critical dates, client relations and deadline requirements. 
• Up-sell and cross-sell customers on related products and services.
• Support the sale of preferred vendors by leading with preferred vendor product solutions.
• Required to understand the customer needs and appropriate solutions.
• Organizing and facilitating showroom tours with clients.
• Attending client presentations. 
• Work with the Project Manager and Salesperson to manage the Project Administration staff

Qualifications 

• 3-5 years’ furniture industry experience.
• Excellent communication skills.
• Good decision-making ability, analytical and problem-solving skills.
• Highly motivated, self-starter with a can-do attitude.
• Organizational and space planning skills.
• Knowledge of Microsoft office including Word, Outlook, and Excel.
• Experience with CORE preferred
  
  Salary $80,000 - $110,000 a year

Project Administrator

Responsibilities

• Provide Admin Support to Sales and Project Management 
• Prepare Furniture Quotes, Orders, Ancillary pricing and CAP Specs
• Confirm all pricing, discounts, freight charges and other misc. fees
• Ensure that order criteria are met for signed quotes, POs, deposits
• Review all vendor acknowledgements for accuracy
• Notify client of order status upon order placement, acknowledgment and shipment
• Point of contact for daily phone calls and emails from clients, installers and vendors
• Complete follow up on outstanding issues such as punch‐list and freight claims
• Schedule day to day deliveries and installations
• Understand Customer-basic credit terms and invoicing
• Expedite orders and track shipments
• Update Core and Customer status reports
• Responsible for lead time verification before order placement
• Responsible for submitting customer deposit request and balance due invoices
• Responsible for resolving vendor invoices
• Request quotes from vendors/manufactures as needed

Qualifications

• Proficient in CAP 20/20 
• Written and verbal communication skills
• A strong interest in design and interiors aesthetics
• Resourceful approach to problem solving
• Ability to learn new technology 
• Clear understanding of discounting
• Strong organizational skills & attention to detail
• Proficient in MS Office ‐ Excel, Word, Outlook, Power Point
• Ability to prioritize and take initiative
• Dependable 
  
  Salary $60,000 - $80,000 a year

Field Supervisor

Responsibilities 

• Maintain a calendar of assigned projects and tasks
• Review tasks and appointments with management on a weekly basis
• Provide daily feedback/summary to assigned Benhar Team via email
• Field Supervisor Service Calls – Information gathering
• Measure a specific area (conference room, wall, elevator, etc.).
• Diagnose issues.
• Take photos for warranty repairs.
• Locks – trouble shooting locks not working.
• Field Supervisor assigned projects
• Verify site dimensions and mark for core drills if required.
• Verify accuracy of installation drawings.
• Confirm locks have been ordered and match keying plan from client.
• Develop delivery/installation schedule per client requirements and per construction timeline.
• Establish elevator schedule and confirm with building/client that it has been booked.
• Confirm Certificate of Insurance has been submitted and accepted. 
• Attend construction project meetings.
• Coordinate delivery and installation schedule with other trades
• Electrician – confirm schedule for furniture installation and when they are needed to complete work.
• Data and AV – confirm schedule for furniture installation and when they are needed to complete work.
• General Contractor – confirm schedule for carpet, painting, etc.
• Visit site a week prior to delivery to confirm the area is ready to accept furniture.
• Coordinate the issuing accurate installation drawings and review with labor provider 1 week prior to installation.
• Manage for key deliveries.
• Be present at site each morning to confirm progress and walk with installation foreman to review any issues.
• o Give direction to foreman each day on-site changes with installers to prevent punchlist (creative problem solving)
• o Implement all necessary facets of punchlist.
• Identify any items that need to be ordered and communicate (in detail) to the assigned Benhar Team.
• Coordinate any labor associated with punchlist with the labor provider.
• Communicate a completion timeline for punchlist with assigned Benhar Team to track on a status report.
• o Walk-through with client/architect.

Qualifications

• 3-5 years’ furniture industry experience.
• Excellent communication skills.
• Good decision-making ability, analytical and problem-solving skills.
• Highly motivated, self-starter with a can-do attitude.
• Organizational and space planning skills.
• Knowledge of Microsoft office including Word, Outlook, and Excel.
  
  Salary $90,000 - $110,000 a year

Ancillary Design Specialist

Person needs to have a vast knowledge of ancillary furniture and well as system furniture.

Person needs to have great presentation skills including knowledge of PowerPoint, InDesign, CAD and CET would be helpful.

Designer will be responsible for interviewing and/ or presenting to clients to display several different types of furniture in a detailed PowerPoint, Indesign or CET presentation

Designer will help the company and the project team win business and be the point person when it comes to working with the client on furniture selection

The companies that you will work with are usually companies that do not have an architect and possibly any furniture knowledge. The goal is to educate the client on the types of furniture and price point

Deliverables will be:

• CET drawings, renderings and/ or presentation of live design
• PowerPoint or InDesign presentation of ancillary furniture
• Placement of furniture in the client’s floorplan

Responsibilities

• Create presentations for RFP’s or client interviews.
• Be able to make recommendations on alternate products.
• Be a resource to staff members for product and price point solutions.
• Responsible for advisement and at times execution on all ancillary requests on any RFP’s.
• Meet with clients and Architects when requested to recommend products.
• Research and become familiar with many of the ancillary manufacturers product lines and make suggestions on alternate products. Be the expert.
• At times generate pricing from vendors including all COM’s, specials, freight, fuel surcharges, and other pricing associated with the selected product line.
• At times, this role will be responsible for inputting specifications into CAP.
• Provide product alternatives to improve margin and chance of winning; gain approval to provide substitutes from A&D or customer with sales assistance.
• Provide comprehensive, organized bid response including any required product materials, brochures, warranties, LEED information, etc. to Benhar marketing for inclusion in formal response and salesperson for discounting.
• Create a presentation or design brief  with the help of marketing dept, assigned project team and /or design team, including but not limited to material already created for the bid/project. The presentation will consist of different options of furniture layout/type/finishes.
• Maintain records of discounts received from vendors, margin of proposed product, and bid success per product line and report to sales leadership on success rates and margin analysis for wins vs. losses.
• Learn CET to do layouts, live design and renderings to present to clients.
• Make recommendations to sales people on ancillary product needs and options.
• Maintain preferred vendor “go to” list as developed by sales leadership; develop over time “go to” product solutions by product/application type.

Qualifications 

• Proficient in CAP 20/20, CAD and InDesign
• Knowledge and experience with CET designer
• Written, verbal and presentation communication skills
• A strong interest in design and interior aesthetics
• Ability learn new technology 
• Strong organizational skills and attention to detail
• Proficient in MS Office ‐ Excel, Word, Outlook
  
  Salary $70,000 - $85,000 a year

Accounts Payable Manager

Responsibilities

• Codes such items as invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to chart of accounts to ensure proper entry into CORE
• Handles all vendor correspondence via phone or email
• Prepares purchase order requisitions.
• Attaches the corresponding purchase orders to incoming vendor invoices with all supporting documentation.
• Investigates and resolves problems associated with processing of invoices and purchase orders.
• Prepares batch check runs, wire transfers, and ACH transactions.
• Process remittance information from checks, drafts and wire transfers for invoices provided by vendors, reviewing instructions accompanying items to determine proper disposition and crediting accounts in accordance with standard procedures.
• Receives, researches and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons.
• Files, maintains, and distributes accounting documents, records and reports.
• Performs other duties as required to support Accounting Department
• Prepares company bank account reconciliations and prepares ad hoc accounting analyses, as needed.
• Prepares account analyses for all balance sheet asset accounts
• Analyze WIP and confer with Controller to make any adjustments to subsidiary ledger, such as writing off amounts to COGS
• Reconcile petty cash box on a monthly basis, present accounting entries to Controller in order to replenish the imprest amount.
• Assists Accounts Receivable Manager in preparing ‘delivery’ invoices to customers (estimated to begin July 2018)
• Approve/ pay ‘paid order commissions’ in CORE at month end after commissions have been calculated and paid.
• Manage PTO request forms and enter approved requests onto excel recap schedule. 

Qualifications

• An Associates or Bachelors’ degree in business, preferably in Accounting
• A minimum of 5 years of relevant work experience

Success Factors

• Manage payments to make sure all vendor discounts are taken.
• Ensure that all accounting analyses are accurate and timely.
• Help provides guidance to admins to enter accurate line item costs to orders in CORE 

Desired Behavior Attributes and Skills

• Detail oriented, trustworthy, team-player, responsible, good communications skills
• Excellent written and verbal communication skills 

-- Strong organizational skills; must be detail oriented

• Ability to multitask
• Open to change and willing to learn new skills
• Ability to follow up on pending issues
• Ability to meet deadlines
  
  Salary $60,000 - $75,000 a year

Accounts Receivable Manager

Responsibilities

• Posts customer payments by recording cash, checks, credit card and ach transactions in CORE.
• Analyzes Aged Accounts Receivable statement on a regular basis.
• Involved in the collection process through the use of discussions with Benhar staff and email / telephone conversations with clients.
• Responsible for all billing to clients through the accounting module in CORE.
• Resolves valid or authorized deductions by entering adjusting entries.
• Prepares daily ‘flash’ report for senior management.
• Protects organization's value by keeping information confidential.
• Performs other duties as required to support Accounting Department.
• Prepares account analyses for all balance sheet liability accounts
• Leads process in preparing ‘delivery’ invoices to customers
• Assist Controller in preparing monthly financial reporting package
• Assist Controller in preparing monthly KPIs
• Reconcile A/R, A/P, Vendor Deposits, and Customer Deposits to general ledger on a monthly basis. Evaluate vendor deposits and customer deposits for discrepancies in CORE at the order level.
• Reconcile sales tax subsidiary ledger to general ledger. Evaluate any differences and discuss with Controller.

 Qualifications

• An Associates or Bachelors’ degree in business, preferably in Accounting
• A minimum of 5 years of relevant work experience

Success Factors

• Work to ensure the AR never exceed 30 days past due
• Invoice deposit invoices on a timely basis in conjunction with anticipated delivery and installation dates of a project/order

• Ensure that all accounting analyses are accurate and timely.
  
  Salary $60,000 - $75,000 a year

Designer

The Designer drives an environment of engagement, learning, and continuous improvement.

Responsibilities

Design Services

•         Ensures all projects are effectively planned including clear deliverables, deadlines and work plans
•         Creates design solutions and specifications as assigned
•         Creates working drawings for specifications, layout and installations
•         Utilize AutoCAD, Sketch‐Up, Z‐Axis to create specifications and 3D images/renderings
•         Suggests ideas to create a “living office” that supports numerous work styles
•         Knowledgeable in the latest workspace trends
•         Knowledgeable in the latest trends of ancillary furniture
•         Sources furniture solutions within budget, style, and lead time
•         Strong working knowledge of the dealership’s contract furniture lines, including features/benefits, pricing, application and specification options

Design Selling

•         Assists Project Managers and Sales with consultative design selling
•         Supports selling efforts by consulting with clients to define customer requirements and design options
•         Makes design presentations to clients as needed
•         Positions and sells design services to clients in partnership with the Sales Team and Project Managers
•         Creates Mood Boards and Look books for client presentations

Qualifications 

•         AutoCAD proficiency preferred as well as a B.A. in Interior Design
•         20/20 CAP worksheet experience required
•         Ability to work well in a team environment
•         Ability to communicate design ideas and direction quickly
•         Ability to prioritize and manage tasks against deadlines and profitability
•         High level of organization, good judgment and attention to detail
•         Ability to coordinate, plan, organize and manage multiple responsibilities and high volume workload effectively with speed and accuracy
•         Critical thinking skills: ability to provide direction on projects and understand the connection between furniture and architecture
  
  Salary $70,000 - $90,000 a year